Washing a down duvet is a craft. It is not a washing machine, not a tumble dryer, not a service from another trade. It is a process of its own, and we have done it here for generations.
The steps.
Reception and inspection
On arrival we look at every duvet. We check the seams, the casing, the filling distribution. What needs mending before washing, we do first.
Washing
In machines made for this work. Large enough to let the duvet move as a whole. Water reaches deep into the filling. Detergent is mild, no aggressive cleaners that attack the natural oils of the down.
Rinsing
Multiple rinses until no residues remain in the filling.
Drying
This is the most important step. Hours, at a low temperature, in drying cabinets that give the down its loft again. A duvet well washed but poorly dried is not clean, it is a new threat.
Refilling where needed
When a channel has lost down, we top it up. Per channel, not across the entire duvet.
Final inspection
Seams, filling distribution, casing. Then we wrap the duvet and wait for you.
What you receive is the same duvet you once bought. But ready once more for years.